X8491VRtm
27 maggio 2024
Imagine having a wonderful night out with your partner and after a long day of traveling and a delicious dinner (at The Red Rooster) you return to your room and get ready for bed. You turn out the lights, put your head on the pillow and think you feel a bug on your face. You swat it away and feel it again. You reach over, turn the light on, and notice a bunch of little bugs circling the lamp. Then you look up at the ceiling and see the room is infested with them. Hundreds and hundreds of no-see-ums. We jump up from bed and see they are everywhere. On the lamps, on the walls, on the cieling, on the bed! I call the front desk and tell them we have a serious bug problem. We then have to pack up all our belongings and moments later a porter takes us to a new room on the ground floor, across the hall from a family with a crying toddler. Management doesn't bother to call or check in and see if the room is ok. Or it we're ok. Nothing. Not a word. I angrily walk to the front desk to talk to someone and I get a perfunctory apology from the manager. Then some woman from guest services joins the conversation and says to me, eyes closed with a patronizing smile, "It's Vermont". As in, It's the "country", what do you expect? And that was it. We never heard another word from the hotel. Complete and total indifference. So, if you're looking to have a nice night out and then retire to a room crawling with blood-sucking insects, the Woodstock Inn & Resort is your place. It's Vermont, silly! Note: I would have given this place 1 star were it not for the concierge and restaurant staff, all of whom were exceptional.
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